We all do things in our jobs because we have to.
It’s not that we like to do them, it’s just that it’s the only way. Or is it?
What can you automate?
Facilitate data entry, especially if it means you’re normally copy pasting things.
Get the right information immediately to the right person, department or database.
Install self-service customer care in the form of chatbots or intelligent search solutions and only handle the difficult cases in person.
Automatic assessment of written materials to help you easily bring coherence and correction into your texts.